Following the implementation of Dedalus’ Swiftqueue online patient booking system in the Phlebotomy Department at Wrightington (), Martyn Smith of IM&T at the Trust, has shared the impact the #technology is having:

“The system was implemented in only six weeks which is a huge achievement. In the first few days of going live, thousands of bookings were made using the new digital tech, providing a far better experience for our patients. It has released pressure and time for our internal appointment centre teams, allowing them time to support those who need it.”

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